Holder of the 2009 Global HR Excellence Award for
HR Leadership

My career spans some 33 years working as a trainer and facilitator in cosmetics, retail, recruitment, area sales, management and healthcare. Upon leaving corporate life in 2002, I established myself as a Learning Specialist trading through The POL Experience. Since then I have continued to provide clients with high quality training and instructional design and effective training delivery.
As the business developed so has my range of offerings and I now provide Interim Training Management, Learning Advice, Voice Over and Quality Improvement Services - see The POL Group web portal.
Professional Experience & Memberships
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Former Head of Organisational & Workforce Development, NHS |
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Experience in the Private, Public and Charity sectors in UK |
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Fellow of the Chartered Institute of Personnel and Development |
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Fellow of the Institute of Training and Occupational Learning |
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Secretary-General, European Consortium Learning Organisation |
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National Quality Award Assessor (EFQM) |
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European Excellence Assessor (EFQM) |
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Quality Management Adviser (ISO 10015) |
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Associate Member of Chartered Quality Institute (CQI) |
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Senior University Lecturer |
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Key note speaker at International conferences |
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Member of the Institute of Healthcare Management |
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Member of the Institute for Leadership and Management |
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Associate International Federation Trg & Dev Organisations |
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Technical Adviser on European Commission projects |
The 'Art of Conversation'
In all of our work is a strong belief in the power of 'conversation' and as such have developed an impressive network of professionals from across the World. A well respected supporter of the use of 'conversation in business' is the historian and thinker, Dr Theodore Zeldin. This Radio Netherlands interview is a superb opportunity to hear him explaining this concept further (0:30:00)
Curriculum Vitae UK format
Curriculum Vitae European format
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